Thank you for shopping at Vistilo! This Shipping Policy outlines how and when your orders will be processed, shipped, and delivered.

1. Order Processing Time

• All orders are processed within 10–14 business days (excluding weekends and holidays).

• During high-demand periods (sales, holidays, etc.), processing may take slightly longer.

• You will receive an email confirmation once your order is placed, and another when it has shipped.

2. Shipping Rates & Delivery Time

We offer worldwide shipping through trusted courier partners.

Note: Delivery times are estimates and may vary depending on your location and customs clearance.

3. Free Shipping

We may offer free standard shipping on orders over a certain amount. Please check the product or promotion page for current offers.

4. Shipment Tracking

Once your order is shipped, we’ll send you a tracking number via email.
You can use this to monitor your order in real-time on the courier’s website.

5. Customs, Duties & Taxes

International orders may be subject to customs fees or import duties imposed by your local government.

• These charges are not included in our prices.

• Customers are responsible for paying any applicable taxes or fees.

6. Incorrect Addresses or Failed Deliveries

• Please ensure your shipping address is correct at checkout.

• We are not responsible for delayed or lost shipments due to incorrect addresses provided by the customer.

• If a package is returned to us due to an undeliverable address, reshipping charges may apply.

7. Delays

Shipping delays may occur due to:

• Weather conditions

• Customs processing

• Logistics or courier service issues

We will do our best to notify you in case of any unexpected delay.

8. Contact Us

For any questions or concerns about your shipment, please reach out:

📧 Email: support@vistilo.com
🌐 Website: https://vistilo.com